Introduction

Welcome to Forma Studio! Please read these Terms & Conditions (“Terms”, “Terms of Service”) carefully before using our website at www.studioforma.hr (the “Website” or “Site”), operated by Forma, obrt za umjetnost, dizajn i fotografiju (“we”, “our”, or “Forma Studio”).

By accessing or using our website, you agree to abide by these Terms. If you don’t agree with any part of these Terms, please do not use the website.

Company Information

Forma Studio is operated by:
Owner: Mirjana Pjevac
Business Name: Forma, obrt za umjetnost, dizajn i fotografiju
VAT/EORI: HR33263857649
Registered Office: Ruđer Bošković 23, 32100, Vinkovci, Croatia
Company Number: 98383353

Privacy Policy

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. We collect details like your name, address, phone number, and email when you make purchases or interact with our website.

At Forma Studio, we are committed to protecting your privacy. We collect personal information such as your name, address, phone number, email, and payment details solely to process your orders, provide customer support, and improve our website. We do not sell or share your personal data with third parties for marketing purposes. We use secure encryption technologies to protect your information and take all necessary measures to safeguard it. We may share your information with trusted service providers (such as payment processors or shipping companies) to fulfill your orders, but these parties are required to keep your data confidential. We use cookies to improve your experience on our site, and you can control them through your browser settings. You have the right to access, correct, delete, or request a copy of your personal information. By using our website, you consent to our Privacy Policy.

Accessing Our Website

Access to our website is granted on a temporary basis, and we may update, remove, or restrict access to parts of the website at any time without notice. We’re not liable if the website becomes unavailable.

You are responsible for ensuring that you and others who access the site via your internet connection comply with these Terms.

Intellectual Property

All content on the Forma Studio website, including text, images, and design, is protected by copyright. You may not use, copy, or distribute any material for commercial purposes without prior written permission from Forma Studio.

For non-commercial use, you are welcome to share our content, but you must credit Forma Studio and link back to our website.

Product Information

We strive to ensure product descriptions and prices are accurate, but as all items are handmade, there may be slight variations in appearance. We aim to keep product information up to date but cannot guarantee that it will always reflect the most current details at the time you place your order.

Pricing & Payment

All prices are listed in Euros (EUR). Payment methods include Direct Bank Transfer. If there’s an issue with your payment, we will contact you to resolve it. Prices may be updated, but you will always pay the price listed when you confirm your order.

Returns & Cancellations

We want you to be happy with your purchase! If you’re not satisfied, you may return items within 14 days of delivery. Please contact us if you wish to return an item.

– Custom or personalized items cannot be returned.
– Returned items must be in their original condition.
– You are responsible for the return shipping costs.

If your item arrives damaged, please contact us within 7 days for a replacement or refund.

Shipping

We offer worldwide shipping. Delivery times vary depending on your location:

Croatia: 2-4 business days
EU: 3-10 business days
Outside EU: 10-35 business days

We ship orders via Croatian National Post (Hrvatske pošte) or DPD, depending on size and weight.

International orders may incur additional customs fees, which you will need to pay directly to customs.

Limitation of Liability

We strive for accuracy, but we make no guarantees about the information or materials on our website. We are not liable for any losses or damages, including but not limited to loss of data, profits, or business opportunities, arising from your use of the website.

Security

You agree not to misuse our website by introducing harmful content such as viruses or attempting to gain unauthorized access to our systems. Violations may result in legal action.

Third-Party Links

Our website may contain links to third-party websites that we don’t control. We’re not responsible for their content, privacy policies, or practices.

Accounts

When creating an account, you must provide accurate and current information. You’re responsible for maintaining the security of your account and password. If you suspect unauthorized use of your account, please notify us immediately.

Changes to Terms

We may update these Terms from time to time. If we make significant changes, we’ll notify you. Continued use of the website after changes means you agree to the revised Terms.

Governing Law

These Terms are governed by Croatian law. Any disputes will be resolved in the courts of Croatia.